FAQs
Frequently Asked Questions & Answers
We want to help you.
Our Maryland Service Areas
At HCOB Cleaners, we are proud to offer our professional cleaning services to homes and businesses across the entire state of Maryland. Our dedicated teams are strategically located to provide reliable, top-quality service no matter where you are.
Below is a detailed, but not exhaustive, list of the counties, cities, and ZIP codes we frequently serve. If you don't see your specific location, please call us at 410-803-6204—if you're in Maryland, we've got you covered!
Central Maryland / Baltimore-Washington Metro
Anne Arundel County
Cities/Towns: Annapolis, Glen Burnie, Severn, Pasadena, Odenton, Severna Park, Crofton, Arnold, Linthicum Heights
ZIP Codes: 21401, 21403, 21409, 21060, 21061, 21122, 21144, 21146, 21012, 21090
Baltimore County & Baltimore City
Cities/Towns: Towson, Catonsville, Owings Mills, Pikesville, Cockeysville, Timonium, Dundalk, Essex, Middle River, White Marsh, Reisterstown
ZIP Codes: 21201, 21202, 21228, 21286, 21117, 21204, 21222, 21234, 21236, 21237, 21252
Carroll County
Cities/Towns: Westminster, Sykesville, Eldersburg, Hampstead, Taneytown, Manchester
ZIP Codes: 21157, 21158, 21784, 21074, 21787
Harford County
Cities/Towns: Bel Air, Aberdeen, Havre de Grace, Edgewood, Joppa, Fallston, Forest Hill
ZIP Codes: 21014, 21015, 21001, 21009, 21078, 21040, 21085
Howard County
Cities/Towns: Columbia, Ellicott City, Clarksville, Elkridge, Savage, Fulton, Laurel
ZIP Codes: 21042, 21043, 21044, 21045, 21046, 21029, 21075
Montgomery County
Cities/Towns: Rockville, Gaithersburg, Germantown, Silver Spring, Bethesda, Chevy Chase, Potomac, Olney
ZIP Codes: 20850, 20852, 20877, 20878, 20874, 20901, 20910, 20814, 20817
Prince George's County
Cities/Towns: Bowie, Upper Marlboro, Laurel, College Park, Hyattsville, Greenbelt, Landover, Fort Washington
ZIP Codes: 20715, 20716, 20720, 20772, 20774, 20707, 20740, 20781, 20770
Western Maryland
Frederick County
Cities/Towns: Frederick, Thurmont, Brunswick, Walkersville, Middletown
ZIP Codes: 21701, 21702, 21703, 21704, 21788, 21716
Washington County
Cities/Towns: Hagerstown, Williamsport, Smithsburg, Boonsboro
ZIP Codes: 21740, 21742, 21795, 21783
Allegany & Garrett Counties
Cities/Towns: Cumberland, Frostburg, Oakland, McHenry (Deep Creek Lake)
ZIP Codes: 21502, 21532, 21550, 21541
Southern Maryland
Calvert County
Cities/Towns: Prince Frederick, Lusby, Solomons, Dunkirk, Chesapeake Beach
ZIP Codes: 20678, 20657, 20688, 20754
Charles County
Cities/Towns: Waldorf, La Plata, Indian Head, St. Charles
ZIP Codes: 20601, 20602, 20603, 20646
St. Mary's County
Cities/Towns: Leonardtown, Lexington Park, California, Charlotte Hall
ZIP Codes: 20650, 20653, 20619, 20622
The Eastern Shore
Cecil County
Cities/Towns: Elkton, North East, Perryville, Rising Sun, Chesapeake City
ZIP Codes: 21921, 21901, 21903
Kent & Queen Anne's Counties
Cities/Towns: Chestertown, Stevensville, Centreville, Kent Island, Chester
ZIP Codes: 21620, 21666, 21617
Talbot & Caroline Counties
Cities/Towns: Easton, St. Michaels, Denton, Federalsburg
ZIP Codes: 21601, 21663, 21629
Wicomico & Worcester Counties
Cities/Towns: Salisbury, Ocean City, Berlin, Pocomoke City
ZIP Codes: 21801, 21804, 21842, 21811
Don't see your town? Don't worry!
This list highlights our primary service hubs, but our reach extends to every corner of Maryland. Contact us today at 410-803-6204 or request a free quote online at hcobcleaners.com to schedule your cleaning!
A: Yes, we are experts in both. We offer a full range of residential services from standard upkeep to deep cleans, as well as customized cleaning plans for offices, retail spaces, and other commercial properties.
A: Our standard cleaning is a comprehensive service designed for regular maintenance. It typically includes dusting all surfaces, wiping countertops, cleaning kitchen surfaces and appliance exteriors, cleaning and sanitizing bathrooms, vacuuming carpets and rugs, and mopping all hard floors.
A: A deep clean includes everything in our standard service plus more intensive tasks. This involves cleaning baseboards, light fixtures, window sills, door frames, and tackling heavy buildup in kitchens and bathrooms, such as inside the oven and refrigerator. It's ideal for a first-time visit or a seasonal refresh.
A: Yes, we specialize in move-in/move-out cleaning to ensure a property is spotless for its next occupants. We also offer detailed post-construction cleaning services to remove all the dust and debris left behind by a renovation or new build.
A: Absolutely. We are a fully licensed and insured professional cleaning company. This protects you, your property, and our staff, ensuring complete peace of mind for every job we undertake.
A: Yes. Every member of the HCOB Cleaners team undergoes a thorough background check before being hired. We only employ trustworthy, reliable, and professional staff to ensure the security of your home or business.
A: While we take extreme care, accidents are covered by our insurance. We have a straightforward process to promptly assess and resolve any damage, ensuring you are fairly compensated or the item is repaired or replaced.
A: We love pets! We ask that you let us know about any pets when you book your service. For the safety and comfort of both your pets and our staff, we recommend securing them in a comfortable area while we clean.
A: Getting a free, no-obligation estimate is easy! Simply call us at 410-803-6204 or GET a instant quote on our website, hcobcleaners.com/service-calculator. We provide transparent, upfront pricing with no hidden fees.
A: No, you do not need to be home. Most of our clients provide us with a key or access code. Our professional team is fully vetted so you can enjoy the convenience of returning to a sparkling clean space.
A: Yes, our team arrives fully equipped with all the high-quality, professional-grade cleaning supplies and equipment needed to do the job right. You don't have to provide a thing.
A: Yes, we can accommodate requests for eco-friendly cleaning products. Please mention this when you book your service so our team can arrive with the appropriate supplies for your home or office.
A: We understand that plans can change. We kindly request at least 24-48 hours' notice for any cancellations or rescheduling. Please call us at 410-803-6204 to make any changes to your appointment.
A: We offer flexible payment options for your convenience. We accept major credit cards, bank transfers, and other digital payment methods. Payment details will be provided at the time of booking.
A: Your satisfaction is our top priority. We have a 100% satisfaction guarantee. If you are not completely satisfied with any aspect of our service, please contact us within 24 hours and we will return to re-clean the specific areas at no additional cost.
A: No. We offer one-time cleanings as well as recurring services (weekly, bi-weekly, monthly) without locking you into a long-term contract. You can start, stop, or change your service to fit your needs.
A: The duration depends on the size of your property and the type of service requested. When you receive your quote, we will provide an estimated time frame for the cleaning.
A: We always do our best to send the same team for recurring appointments. This helps build a relationship and ensures they become familiar with your property and specific preferences, leading to a more consistent and personalized clean.
A: We are a dedicated, local Maryland business focused on reliability, trust, and exceptional quality. Our commitment to a 100% satisfaction guarantee, our fully vetted professional staff, and our comprehensive service offerings make us the trusted choice for keeping your space pristine.